Current Employment Status:
Hired Full Time on Jan 16, 2024
My background is rich in diverse experiences and spanning in a various aspects of customer support and business operations.
With 5 years of diverse experience in the industry of retail, ecommerce, lending and a bpo company including a 2 years of customer support role, I've been dedicated to providing exceptional service and fostering positive customer relationships. I began my journey as a Customer Support Representative at Yeoubi Phil, where I honed my problem-solving skills and learned the importance of active listening.
But my experience doesn't stop there. I've also worked as a cashier in LSMbiz Credit Corp, where I developed strong attention to detail and accuracy in handling financial
As a Sales Representative in the Yeoubi Philippines, I've not only met but exceeded sales targets, demonstrating my ability to understand and meet customer needs effectively.
Additionally, I've served as a valued member of the business support staff at UPCS, where I've assisted in various administrative tasks, ensuring the smooth operation of the organization.
My ability to empathize with customers and colleagues has consistently helped me in de-escalating tense situations, fostering positive relationships, and ensuring that even frustrated customers walk away feeling heard and valued.
I'm committed to continuous improvement, staying current with industry best practices, and technology trends.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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