Joyce

Customer Support & Virtual Assistant | 9 Years Experience | BPO-Trained

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $3.57/hour ($688.00/month)

Associates degree

Last Active

June 25th, 2026 (today)

Member Since

August 4th, 2021

Profile Description

I am a dedicated customer service and virtual assistance professional with over 9 years of experience across BPO, remote VA roles, and short-term rental property management. I have supported US-based clients and global platforms including Airbnb and ---------- , handling everything from guest communications and dispute resolution to scheduling, data entry, email management, and administrative coordination.

My background spans technical support, billing and sales, CRM systems, and escalation handling — giving me the ability to hit the ground running in fast-paced, high-volume environments. I am TimeProof-ready, ID-verified, and communicate at a C2 English level, so you can expect clear, professional communication from day one.

I have worked with companies like Concentrix, Sutherland Global Services, Teleperformance, and NsureAll LLC — all in fully remote settings — which means I understand what it takes to deliver consistent, reliable output without needing hand-holding.

If you need someone who can manage your inbox, support your customers, handle your Airbnb listings, or keep your operations running smoothly, I am ready to get started.