Monique

Customee Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

High school diploma

Last Active

July 1st, 2026 (8 days ago)

Member Since

August 2nd, 2021

Profile Description

With over 6 years of BPO experience in customer service, primarily in the financial services sector, I’ve built a strong ability to resolve issues efficiently, support customers with empathy, and maintain high service standards under pressure. My background also includes administrative and back-office work such as account processing, data validation, and compliance checking.
As a Virtual Assistant, I bring the same level of professionalism and attention to detail, supporting clients with scheduling, research, documentation, and day-to-day operational tasks.
I’m known for being organized, reliable, and detail-oriented, with a strong commitment to quality, accuracy, and customer satisfaction in every role I take on.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Office and Administration » Microsoft Outlook

Experience: 2 - 5 years

Office and Administration » Teamwork

Experience: 2 - 5 years

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Accounting » Quickbooks

Experience: Less than 6 months

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro Manila

Tests Taken: DISC
Dominance: 23
Influence: 18
Steadiness: 41
Compliance: 18: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”