We basically handle each and every issue that the Tier 1 support team have no resolution to. Currently, I am assigned as a Tier 2 Service Desk Analyst primarily in charge of support for mobile devices in a leading international tele-communications company. My support encompasses Exchange Servers through MS Exchange, BES, Exchange Active Sync through 3rd party providers or just plain Exchange Active Sync access for mobile devices including account management, access permissions or even minor troubleshooting.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 1 - 2 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.