Travel Specialist/Ticketing & Reservations/Operation Manager

Overview

Looking for full-time work (8 hours/day)

at $9.57/hour ($1,856.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

July 31st, 2021

Profile Description

Hi My Name is ---------- Martinez ---------- but you can call me "Chiel"
I am a degree holder in Tourism Management with a 17 years of experience as an IATA Professional Travel Agent.
I have extensive experience with multiple booking systems and GDS (Sabre,galileo & Amadeus) to assist the passenger regarding exchanges, cancellations, refunds, and schedule change.
I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges.
I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. 
Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction.
I also handles billing transactions, also knowledgeable with IATA portal and Bsplink, hotel bookings platforms/portals and arranging FIT Tours and Pilgrimages, Europe and US tours, Philippine Local Tours and Corporate Travel arrangements, Group Tours and MICE.
I am dedicated, hard-working, fast learner, flexible loyal and a team player individual. I strive in a positive workplace but I can also work under pressure.

Customer Care
Data Entry
Online Research
Data Management
Project Lead /Project Management

Applications and Tools, websites I use:
Asana Project Management
ARC
Quickbooks
Office 365
Google Docs
Canva
Social Media Management: Facebook, Instagram, Linkedin
Sabre/ Sabre Central
Amadeus
Galileo
IATA BSPlink
Hotel Platforms
Expedia
VFS Online
NDC Channels
Agoda
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Airbnb
Visa Processing
VFS online platforms
If my skills are fit for you, please contact me. It would be a pleasure to interview with you and I look forward to hearing from you soon.