Operations & Customer Support Specialist | Healthcare & Real Estate BPO | Excel,

Overview

Looking for part-time work (4 hours/day)

at $4.71/hour ($454.54/month)

Bachelors degree

Last Active

June 29th, 2026 (11 days ago)

Member Since

July 29th, 2021

Profile Description

I am an Operations and Customer Support Specialist with over 5 years of experience supporting healthcare, real estate, and customer service operations in fast-paced, KPI-driven environments.

My background includes customer support, administrative coordination, back-office operations, documentation, scheduling, stakeholder communication, and process management. I have worked in both healthcare and real estate BPO settings, where accuracy, organization, and clear communication were essential to delivering quality service.

In addition to my operations experience, I am proficient in Excel, Google Sheets, and SQL (data querying) for reporting, tracking performance metrics, organizing information, and supporting business processes.

Key strengths include:

• Customer support via voice, chat, and email
• Administrative and back-office support
• Process documentation and SOP creation
• Data reporting using Excel and Google Sheets
• SQL data querying
• Appointment scheduling and coordination
• Stakeholder communication

I am highly organized, dependable, detail-oriented, and comfortable working independently in a remote environment. My goal is to help businesses improve operations, provide excellent customer experiences, and support teams through reliable administrative and operational assistance.