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Customer Service Representative

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $917 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $10.61 USD/hr )
EXPERIENCE OVERVIEW
7 years Customer Service Representative
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
Carmona, Cavite
Tests Taken:
IQ
Score:  8
Last Active:
2021-09-16
Member Since:
2021-07-28
SKILL SUMMARY

I am a professional Customer Service Representative with 7 years of experience working with different international industries. Besides my work experiences, I also love to write, I have no professional background with writing but I have done academic writings and was previously part of our school's editorial. I put my heart in everything that I do and hardwork is my passion.
My work experiences are as follows:
Insurance verification Consultant - Remote
*Calling insurances and checking portals to obtain patient's eligibility and benefits, checking if authorizations are needed or not. end to end process of prior authorizations.
*Calling doctor's offices to follow up on prescriptions and other medical documents.
*Manual shipping of orders using an online management tool.
Financial Aid Advisor and Technical Support Representative
*Answering calls from students regarding their Financial Aid application status.
*Assisting students, professors and school administrators with basic troubleshooting with their online portals.
Customer Service Representative
US Health Insurance
*Answering calls from patients regarding their coverage, benefits, eligibility and claim status.
*Assisting patients with their insurance enrollment.
US Telco
*Answering calls from customers regarding their phone, internet and cable bills.
*Doing basic technical support assistance.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Speaking
  • Customer Support
  • Phone Support
  • Medical Services

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Excel
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Advertising
SKILL RATING
  • Facebook Ads

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

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