Customer Service Representative

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

July 29th, 2023 (289 days ago)

Member Since

July 28th, 2021

Profile Description

I am a professional Customer Service Representative with 7 years of experience working with different international industries. Besides my work experiences, I also love to write, I have no professional background with writing but I have done academic writings and was previously part of our school's editorial. I put my heart in everything that I do and hardwork is my passion.
My work experiences are as follows:
Insurance verification Consultant - Remote
*Calling insurances and checking portals to obtain patient's eligibility and benefits, checking if authorizations are needed or not. end to end process of prior authorizations.
*Calling doctor's offices to follow up on prescriptions and other medical documents.
*Manual shipping of orders using an online management tool.
Financial Aid Advisor and Technical Support Representative
*Answering calls from students regarding their Financial Aid application status.
*Assisting students, professors and school administrators with basic troubleshooting with their online portals.
Customer Service Representative
US Health Insurance
*Answering calls from patients regarding their coverage, benefits, eligibility and claim status.
*Assisting patients with their insurance enrollment.
US Telco
*Answering calls from customers regarding their phone, internet and cable bills.
*Doing basic technical support assistance.