Customer Service | Social Media Mod | Dropshipping VA 

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 24th, 2024 (21 days ago)

Member Since

July 26th, 2021

Profile Description

With a strong background in various roles, I have developed invaluable expertise and a passion for delivering exceptional service. Throughout my career, I have honed the skills necessary to excel in diverse tasks and handle various responsibilities with efficiency and professionalism.

Online Support Specialist:
- Proficient in providing top-notch customer assistance across multiple channels.
- Efficiently handling E-Commerce support tickets and responding to chats for E-Commerce platforms.
- Utilizing Google Office Tools (Docs, Spreadsheets, Presentation) to streamline processes and collaborate effectively.

Ticket Management:
- Adept at using Zendesk and Freshdesk to manage tickets efficiently and maintain a positive customer experience.

Dropshipping Fulfillment Orders:
- Specialized knowledge of Dropshipping Fulfillment Orders (CJ Dropshipping).
- Capable of navigating through order intricacies to ensure timely and accurate delivery to customers.

Shopify and Magento Platforms:
- Comfortable with Shopify and Magento platforms, efficiently locating orders and managing inventory.

Social Media Moderation and Content Posting:
- Skilled in managing Facebook and Instagram platforms with tact and professionalism.
- Experienced in scheduled content posting with Canva design skills for captivating posts.

Product Listing:
- Keen eye for detail in accurately describing and categorizing products for maximum visibility and sales potential.

Adaptable and Committed:
- Thrives on taking up new challenges to expand expertise.
- Commits to excellence and delivers exceptional results.

Excited about the opportunity to collaborate and contribute to your success.
Welcomes inquiries and further instructions to achieve great things together.

Looking forward to our partnership.

Sincerely,
Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info

Expertise:

Online support
Logistics management
LinkedIn profile management<8efe80624d780eba0c6493ec45140364>Email support
Customer service
Virtual Assistant
Google tools
Zendesk
Freshdesk
Online delivery emails
BPO
Customer service specialist
Magento
CJ Dropshipping
Shopify
Product Listing
Meta Business Suite
Canva<8efe80624d780eba0c6493ec45140364>SKYPE ID:?Upgrade to see actual infoUpgrade to see actual info