Customer Service Pro | Virtual Assistant | Go-getter

Overview

Looking for full-time work (9 hours/day)

at $5.58/hour ($1,104.84/month)

Associates degree

Last Active

June 14th, 2024 (2 days ago)

Member Since

July 23rd, 2021

Profile Description

Looking for a Versatile Virtual Assistant? Your search ends here – I'm ready to assist
???? Comprehensive Administrative Assistance???? Strategic Marketing Expertise and Research???? Social Media Brand Awareness and Care
Here's how I'll contribute to your business ???????? ???????? ????????
???? Basic Administrative Tasks:Managing emails and calendar appointmentsHandle data entry and organizationFile management and document preparationCoordinating travel arrangements and itineraries
???? Customer Support:Responding to customer inquiries through email, chat, or phoneHandling customer feedback and resolving issuesManaging customer databases and updating information
???? Social Media ManagementCreating, scheduling, and curating engaging social media contentMonitoring social media channels for trends and relevant discussionsInteracting with followers, responding to comments, and fostering community engagementAnalyzing social media performance and providing insights for improvement
???? Content CreationWriting and editing blog posts, articles, or marketing copyDeveloping visually appealing presentations and graphicsCreating newsletters and email campaigns
???? Professional DevelopmentRecommending and participating in relevant online courses for skill enhancementStaying updated on industry regulations and best practices
???? Research AssistanceConducting in-depth online research on industry trends, competitors, and market insightsCompiling and analyzing data to create comprehensive reportsResearching potential business partnerships or collaborations
???? Personal Assistance TaskManaging personal calendars, appointments, and remindersCoordinating personal events and celebrationsHandling personal correspondence and communication
???? Content Formatting:Format and edit documents, reports, or presentations.
???? Financial Management:Assisting with managing invoices, expenses, and budget trackingReconciling financial statements and preparing basic financial reportsCollaborating with accountants or finance professionals as needed
A versatile professional adept in collections, call center operations, client retention, sales, billing, customer service, and technical support. Eagerly to pursue opportunities to apply this extensive skill set in a dynamic and challenging environment.