Email Designer |Graphics Designer |UI/UX

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 21st, 2024 (13 days ago)

Member Since

July 22nd, 2021

Profile Description

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Creative and innovative graphic designer with a passion for transforming concepts into visually stunning designs. Proficient in utilizing industry-leading software and techniques to deliver compelling graphic solutions across various mediums. A keen eye for detail combined with a deep understanding of design principles ensures each project exceeds expectations. Dedicated to staying abreast of emerging trends and technologies to continuously elevate design standards. Committed to collaborating with clients to understand their vision and deliver captivating visual experiences that resonate with target audiences. Also, Experienced and dedicated Call Center Agent with a track record of 9 years in delivering exceptional customer service and surpassing performance targets. Proficient in effectively managing customer inquiries, resolving issues, and upholding professionalism even under high-pressure situations. Skilled in leveraging cutting-edge technologies and systems to optimize operations and elevate customer experiences. Core Competencies: Customer-Centric Excellence:
Consistently acknowledged for exceeding expectations to ensure utmost customer satisfaction and foster loyalty. Effective Communication:
Demonstrate exceptional verbal and written communication skills, enabling clear and concise explanation of intricate concepts. Swift Problem Solving:
Proficient in swiftly identifying customer concerns and implementing impactful solutions, resulting in decreased call escalations. Tech Savvy:
Adept in utilizing diverse call center software and CRM systems to proficiently manage customer interactions and data. Masterful Time Management:
Excel in multitasking and task prioritization, consistently meeting service level agreements (SLAs) and adeptly handling high call volumes. Collaborative Team Player:
Skillfully collaborate with teaUpgrade to see actual infombers to share insights, best practices, and contribute to a harmonious team environment. Professional Experience: Senior Call Center Agent | 2014- Present  Address intricate customer inquiries and issues, consistently achieving a remarkable 95% customer satisfaction rating. Mentor and coach junior agents, resulting in enhanced team performance and elevated customer service standards.  Contribute to the development of new call scripts and knowledge base articles, optimizing efficiency and response accuracy. Education: Bachelor of Science in Electronic and Communication Engineering Languages:  Proficient in English References:
Available upon request.