I am an experienced BPO professional since 2005. Handled U.S., Canadian, Australian based accounts in a call center industry.
Started as a telemarketer for Zellers and Hudson Bay Canada with top seller citations and awards. Handled several customer service for Citibank U.S., American Express Credit Cards , HSBC U.S., WAMU Retail Banking for the last 9 years. Consistently earning commissions for extra-ordinary performance and exceeding target metrics on a monthly basis. I have excellent training in both Telemarketing and Customer Service accounts. If you are looking for a hybrid employee who excels in both, I am your guy. I have decided to work from home since the freedom from commuting at night and natural disasters frequenting my city, I feel I can continue to work effectively without the hassles of outside uncontrollable events at the comfort of my own place.
On the sides, I love writing fictional stories in English. Check my twitter @sharksfin79 for my latest posts and medium.com. If you need a seller, customer service professional and a writer, I'm here at your service. Thank you for taking time to read my credentials. Looking forward to be part of your team of talents. Have an excellent day!
Experience: 2 - 5 years
Experienced (10 years+) E-Commerce Account Executive for Shopify Store, Customer Support, Telemarketing, Outbound and Inbound call center professional with top seller awards and citations.
Experience: 5 - 10 years
Experienced (10 years+) E-Commerce Account Executive for Shopify Store, Customer Support, Telemarketing, Outbound and Inbound call center professional with top seller awards and citations.
Experience: 2 - 5 years
Experienced (10 years+) E-Commerce Account Executive for Shopify Store, Customer Support, Telemarketing, Outbound and Inbound call center professional with top seller awards and citations.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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