Order Management Specialist
As an Order Management Specialists my responsibilities are processing accounts that includes activation and billing. I also gather requirements and transform those requirements into new and additional subscriptions. I am trained to produced quotes for Account Executives to process their client's requests and analyze attached documents and transfer them to Zuora to deliver a comprehensive outcome. My job includes handling all customer correspondence in relation to invoicing, maintenance of customer master data in relation to invoice recipient details and take ownership of aged orders, initiating investigations into delays.
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