Customer Service Expert | FinTech Specialist

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

High school diploma

Last Active

April 17th, 2024 (13 days ago)

Member Since

July 18th, 2021

Profile Description

Looking for a customer service expert with a track record of success in billing, sales, and FinTech support? Your search ends here! With a career that began at AT&T, where I mastered billing and sales processes, I bring over 5 years of comprehensive experience to the table. Notably, I was also one of the pioneers behind the successful Remitly campaign.

Having started my career at AT&T, I gained invaluable experience in billing and sales processes, developing a solid understanding of telecom services and customer needs. This background has equipped me with a strong foundation in customer service fundamentals and a keen eye for detail.

Building on my experience at AT&T, I transitioned into the FinTech industry, where I further honed my customer service skills while specializing in providing support for financial technology products and services. My familiarity with FinTech platforms and processes enables me to navigate complex financial inquiries with ease, delivering tailored solutions that meet customer needs.

Whether it's assisting customers via live chat, phone calls, or email, I excel in providing prompt and professional support across various communication channels. I am adept at managing multiple conversations simultaneously while maintaining a high level of accuracy and attention to detail.

From handling billing inquiries and resolving payment issues to driving sales and upselling products/services, I possess a versatile skill set that allows me to excel in various aspects of customer service. Whether it's assisting customers with account management or troubleshooting technical issues, I am equipped to deliver exceptional support across multiple fronts.

Ready to elevate your customer service? Hire me, and let's make it happen