Collections Specialist with over 8 years of experience managing Australian consumer and commercial portfolios. Proven track record of exceeding collection targets, improving recovery rates, and managing high-risk accounts. Strong background in debt recovery, negotiation, delinquency management, and compliance with AU regulations. Experienced in handling high-volume and complex accounts, resolving disputes, and delivering consistent results across both customer and SME lending environments.
Experience: Less than 6 months
Experience: 5 - 10 years
• Skip-tracing - Operate a variety of skip tools and demonstrate the ability to think creatively and laterally in the achievement of outcomes.
Experience: 5 - 10 years
Managed high-volume accounts across banking, telco, and utilities, handling inbound and outbound collections Assessed customer financial situations and negotiated sustainable payment arrangements Handled disputes and fraud cases, and performed skip tracing to improve recovery outcomes
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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Gaurab - Adhikari
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