Mari

General Virtual Assistant/Customer Service Ambassador

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Overview

Looking for full-time work (8 hours/day)

at $6.50/hour ($1,144.00/month)

Bachelors degree

Last Active

March 13th, 2024 (41 days ago)

Member Since

October 7th, 2014

Profile Description

I am a skilled VA, email customer support, and admin. I've handled multiple accounts from billing, general inquiry, technical, financial and even writing. I have worked and succeeded in this industry for the past 8 years. I strive for continued excellence and I provide exceptional contributions to customer service for all customers. I am a goal oriented person and I have the willingness to learn. 

I have mainly used Zendesk for responding to customer emails before. I worked with e-commerce companies as a customer email support and virtual assistant. I've handled and managed social media accounts, did a lot of research as per request, graphic designing of their products and uploaded them on Shopify. I also handled appraisals, refund and replacement of orders.  
I usually spend my time at home with my kids if not working. Cooking has became my hobby ever since I became a mother. Social media also became one of my hobby since I started selling on Facebook and having my own online shop. I am also passionate in creating beautiful images and souvenirs.
  

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Social Media Moderation

Experience: 5 - 10 years

Other Skills

E-Commerce » Shopify

Experience: 5 - 10 years

Design » Graphic Design

Experience: 5 - 10 years

Basic Information

Age
35
Gender
Female
Website
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Address
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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