Solar Appointment Setter Expert

Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Associates degree

Last Active

June 26th, 2026 (today)

Member Since

July 16th, 2021

Profile Description

Edwin Kurt Licayan - Customer Experience & Sales Operations Professional

With nine years of proven success in the global call center and virtual services industry, I bring a results-driven blend of customer experience expertise, sales performance, and operational leadership. My career progression from Customer Service Representative to Sales Specialist, Lead Generation Expert, Appointment Setter, and ultimately Operations Manager reflects one constant theme: consistent growth backed by measurable impact.

I understand the full client lifecycle, from first contact to long-term relationship building. This end-to-end perspective allows me to drive revenue while protecting customer trust a balance many professionals struggle to achieve but one I’ve built my career around.

A defining milestone in my journey was leading a team of appointment setters as an Operations Manager, where I oversee performance optimization, coaching strategies, and productivity improvement. Managing people sharpened my ability to motivate teams, improve KPIs, and create systems that deliver sustainable results, not just short-term wins.

What sets me apart is execution discipline. I thrive in fast-paced environments, remain composed under pressure, and consistently deliver against targets without sacrificing professionalism or customer experience. I don’t simply complete tasks, I help organizations operate smarter and grow stronger.

Core Strengths & Skills

Customer Service, Sales, Lead Generation & Appointment Setting

Team Leadership & Performance Management

MS Office & Advanced Web Navigation

Editing and Content Tool Proficiency

Customer Satisfaction & Relationship Building

Reliable, Metrics-Focused Work Ethic

Continuous Learning & Process Improvement Mindset

I am committed to contributing value from day one supporting business growth, strengthening client relationships, and helping teams exceed expectations in competitive global markets.