Virtual Assistant

Overview

Looking for part-time work (6 hours/day)

at $9.90/hour ($1,306.80/month)

Bachelors degree

Last Active

May 6th, 2024 (7 days ago)

Member Since

July 15th, 2021

Profile Description

I'm a proficient and self-motivated virtual assistant with 2 years experience working as a freelancer handling Airbnb short term rentals in Florida. I worked and reported directly to the owner of the business, helping them streamline their operation.
My responsibility includes the following:
*Customer Support
*Virtual Assistance
*Email Support
*Guest communication and calendar management
*Data Collection & Entry
*Cleaning and Maintenance Schedule
*Task Coordination
*Training new hires
*Creating new listings
*Processing Damage Claims and Review Disputes
*Reviewing rental condition during and after cleaning

Prior to working as a freelancer, I worked with Airbnb Customer Support for 5 years with 3 years of supervisory post in the Resolutions Department.

With a solid 14-year background in the BPO sector, I have great experience handling services that range from telecommunication, technical support, billing, and hospitality. I am well-versed in the English language, enabling me to effectively communicate through phone, email, and chat channels. Throughout my career, I have demonstrated a consistent commitment to time and task management, efficient problem-solving, and fostering positive relationships with colleagues and clients.
I have experience with the following application.
Airbnb
VRBO
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Guesty
Hospitable
Hostfully
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Google Apps (Gmail, Google Calendar, Google Docs/Sheets/Slides, G-Drive, Forms)
Zoom
Canva
Slack
Homebase Timesheet and Schedule tracking
LastPass
Pricelabs
AirDNA
Rankbreeze
InvoiceHome
Asana
Whatsapp
Please feel free to reach out so we can discuss how I can help. Thanks!