EXPERTISE:
Case Management
Account Management
Complaint Handling
Task Prioritization
Time Management
Customer Retention
Order & Delivery Management
Customer Service (call,
Sales & Billing
Technical Support
EXPERIENCES:
Managing move requests from start to finish until the first bill is generated
Offering better and cost-effective deals to customers
Customer retention
Managing orders and deliveries
Brainstorming in resolving customer complaints
Basic troubleshooting on customer's services, devices, and equipment
Data entry in AFG Flex for mortgage applications
CRMs:
Salesforce
Siebel
AFG Suite
Zendesk
Other Applications:
Microsoft Word
Microsoft Excel
Canva
Adobe Acrobat
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.