Dianne

Conversion Programmer / aspiring VA

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Overview

Looking for full-time work (6 hours/day)

at $8.31/hour ($1,200.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

July 13th, 2021

Profile Description

I am a highly organized and detail-oriented Virtual Assistant with over 10 years of experience in administrative support, document management, customer service, insurance coordination, digital publishing, and content management. I have worked with international clients and companies across healthcare, publishing, retail, and digital marketing industries.

My expertise includes data entry, email and calendar management, document formatting, research, customer support, insurance verification, billing coordination, social media content management, proofreading, quality assurance, and project support. I am proficient in Microsoft Office, Google Workspace, Canva, LinkedIn, WordPress, and various digital tools.

I am known for my accuracy, reliability, fast learning ability, and strong work ethic. Whether handling administrative tasks, managing documents, assisting customers, or supporting business operations, I am committed to delivering high-quality work and helping businesses run efficiently.

If you're looking for a dependable virtual assistant who can work independently, communicate professionally, and consistently meet deadlines, I'd love to help your business grow.

Top Skills

Marketing » Content Creation » Proofreading

Experience: 5 - 10 years

E-Commerce » Inventory Management » Quality Control

Customer Support » Insurance » Insurance Verification

Experience: 6 months - 1 year

Managed end-to-end patient registration and insurance workflows, ensuring accurate documentation, eligibility verification, and billing alignment with coverage terms. Served as the primary liaison between the clinic and local and international insurance providers, securing guarantees of payment, coordinating approvals, and resolving claims, denials, and discrepancies. Processed and submitted insurance claims while monitoring reimbursements and ensuring timely follow-ups on pending cases. Educated patients on insurance benefits, coverage limitations, and financial responsibilities to support clear understanding and smooth transactions. Prepared precise invoices based on verified coverage and assisted in billing procedures to ensure accuracy and compliance. Implemented organized systems for documentation, email management, and operational workflows to improve efficiency and consistency. Contributed to business development through outreach to hotels, resorts, and insurance partners, while also supporting digital presence by developing the clinic website and managing branded social media content. Maintained strict confidentiality and ensured full compliance with healthcare privacy and data protection standards.

Other Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Web Programming » HTML

Office and Administration » Email Management

Marketing » Content Creation » Creative Writing

Experience: Less than 6 months

Marketing » Content Creation » Technical Writing

Customer Support » Phone Support » English Speaking

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Olongapo City, Zambales

Tests Taken: IQ
Score: 125: DISC
Dominance: 26%
Influence: 9%
Steadiness: 30%
Compliance: 35%: English
B2(Upper Intermediate)