Customer Advocate I Advertising & SEO Strategist

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 9th, 2024 (23 days ago)

Member Since

July 12th, 2021

Profile Description

Hello there! Thank you for stopping by!

Profile Summary:

Seasoned Customer Relations Specialist

With over a decade of customer care experience, I have had the privilege of serving as a customer service expert for some of the largest global brands, many of which are included in the Fortune 500 list. I have always prioritized creating a positive impact in every interaction with customers and clients, which helps maintain their loyalty to esteemed brands. I take immense pride in my work with industry giants such as PayPal, ADP, Synchrony Financial, Comcast, Symantec, and General Motors.


Amazon and Walmart Advertising Manager

With a passion for driving results, I specialize in managing the advertising performance of various brands across Seller Central, Vendor Central, and Walmart. My expertise lies in maintaining organized campaign structures, conducting strategic keyword research, implementing scalable bid management, forecasting PPC, creating customized advertising reports, integrating Amazon SEO, managing advertising budgets, and conducting advertising audits. I excel in identifying opportunities to increase sales by analyzing sponsored ad types, campaign performance, placements, catalog issues, SKU and ASIN performance, product targeting, and overall brand positioning against competitors in the Amazon marketplace. I pride myself on providing clients with comprehensive updates on the advertising performance of different brands and tracking KPI performance, including but not limited to ACOS, TACOS, ROAS, and conversion rates.


Let’s Connect! I am excited to learn more about your project and discuss how my skills can contribute to your success. Please feel free to contact me so we can start this journey together!