Customer Relations Agent/Virtual Assistant 

Overview

Looking for full-time work (8 hours/day)

at $6.80/hour ($1,196.80/month)

Bachelor’s Degree

Last Active

April 13th, 2024 (16 days ago)

Member Since

July 6th, 2021

Profile Description

As a top performer with 10 years of Customer Service Industry Experience (Voice and Non-voice) and a commitment to success, I would be the perfect individual for your company. With my leadership skills and commitment to teamwork, I know I'm ready to help take this job to the next level.
Throughout my career, I have excelled in Customer Education. I am a highly motivated, ambitious self-starter who always gets the job done. My unrelenting focus on results has allowed me to accomplish ambitious goals such as:
- Implemented a CSR script to be used for new customers, as a result, gained accolades from the manager.
- Provided personalized services to each customer, resulting in a high commendation from the supervisor.
- Provided excellent services to an irate corporate customer, as a result, retained his business.
- Successfully built a sustainable relationship with customers, going the extra mile in all conversations.
- Met both qualitative and quantitative targets for 3 years in a row.
- Researched a particularly difficult to resolve issue in-depth and solved it before the client had the opportunity to call again.
With my track record, exceptional leadership ability, and advanced industry knowledge, I'm confident that I'm ready to make an immediate impact.