Jovilynn

Back Office & Technical Support Specialist | Graphic Designer

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Overview

Looking for full-time work (8 hours/day)

at $5.84/hour ($1,120.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (today)

Member Since

July 3rd, 2021

Profile Description

I am a reliable Senior Technical & Back Office Support Specialist with strong experience supporting global clients in e-commerce, fintech, and customer operations.

I previously worked as a Tier 4 Seller Partner Support at Amazon, handling escalated cases that required in-depth analysis, policy interpretation, and coordination with internal teams. I am trusted with complex, high-risk issues and sensitive accounts.

I also have experience in technical support, fraud and account reviews, ticket management, and back office operations, having supported companies such as Amazon, Capital One, and AT&T.

In addition, I am a freelance graphic designer, bringing strong attention to detail and clear visual communication to my work.

I am detail-oriented, dependable, and able to work independently with minimal supervision. I am seeking long-term remote roles in back office, technical support, or operations support.