Rockstar Customer Support Specialist and Customer Retention

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

April 26th, 2024 (3 days ago)

Member Since

July 3rd, 2021

Profile Description

I have 10 years
of excellent customer service experience in a BPO setting. My Objective is to be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company.
I am the best fit in handling customers up to the end of their needs, I make sure I provide a perfect service experience to all customers.
I am dedicated, hard-working, fast learner, loyal, and a team player individual. I strive in a positive workplace, but I can also work under pressure.
?Customer Service
?Answering Emails / Filing / Data Entry
?Scheduling Meetings / Calendar Management / Event Planning
?Making Travel Arrangements
?Proposals & Presentations
?Expenses
?Account Management
?Quoting / Proposals / Sales / Cross-Selling
?Open Enrollments / Terminations
?Submitting & Tracking Claims
?Inbound and outbound sales
?Research
?Photo Editing
Technical proficiency:
?Microsoft Office: Word, Excel, PowerPoint, Outlook
?Google Office: Docs, Sheets, Drive and Slides
?Social Media: Instagram; Facebook; Instagram
?CRM Softphone - Avaya
?Canva
?ASANA
?HOSTIFY
?FRONT
If you are interested, I am just 1 invitation away!