I have several years of technical support/customer service related experiences (including online and over the phone) and have recently worked for a Lead Generation company that uses LinkedIn to generate leads. I have a fair experience with Microsoft Word, Excel, Zendesk, Jira (to resolve tickets and complete product-related updates on Magento e-Commerce website), WordPress and shopping cart promotions setup.
I am friendly, optimistic and goal-oriented as a person, who is also confident in multitasking, allowing me to handle several tasks at once but not compromising the quality.
I enjoy learning new ideas and have always been dedicated to my work and I can manage to complete a task in quick turnaround time with less supervision.
I look forward to working with you as a Customer Service Support, Lead Generation Specialist, or provide Virtual Assistance on any projects you need help with.
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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