Current Employment Status:
Hired Full Time on Oct 2, 2022
I have over 11 years of experience in the BPO and VA industry, working for various companies since completing my college education. My expertise includes customer service fundamentals, billing management (including disputes), upselling techniques, escalations, and troubleshooting for mobile phones, landlines, VoIP, and routers. Additionally, I have attended upskill classes in graphic design, SEO, lead generation, social media management, data entry, and real estate business. I have also successfully managed teams and effectively handled escalation calls.
Experience: Less than 6 months
10 years of experience
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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