Joan

Customer Service Pro: Phone, Chat & Email Support Specia

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

February 7th, 2024 (81 days ago)

Member Since

June 29th, 2021

Profile Description

- Worked with diverse clients and customers in retail, e-commerce, and technology
- Expertise in handling various customer inquiries and resolving complaints
- Detail-oriented, resilient, and adaptable in high-pressure environments
- Committed to delivering exceptional customer service and exceeding expectations
- Good listener and fast learner, providing effective solutions promptly
- Proficient in customer service tools like Zendesk, and Salesforce
- Skilled in managing multiple communication channels simultaneously

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Content Creation » Creative Writing

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
25
Gender
Female
Website
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Address
Manila, Philippines
Tests Taken
IQ
Score:  112
DISC
Dominance: 38%
Influence: 27%
Steadiness: 17%
Compliance: 17%
English
C2(Advanced/Mastery)
Uploaded ID
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