Customer Support , Web Research, Administrative Task

January 2019 - August 2021 > I handle my company's account at Amazon, eBay, Shopify, Icumulus, Asana, Facebook Suite, Instagram where my task is to respond to customers' and buyers' emails, track their parcels, monitor any problem with the company partner courier. >As a customer support services staff or customer email support specialist it is my utmost and top priority to take good care of the customers and buyers' questions and complaints with utmost respect and friendliness. >Make sure the buyers will be handled with love and making sure they will receive their items safely. > I monitor emails and complaints and respond to them appropriately. > handle drop shipping, parcel follow up and tracking with our courier partner. > Manage Asana team for any problem from any customers item or parcels.

March 2016 - December 2017 -Using web content management systems (CMS) -Analyzing website usage statistics -WordPress Article Editor -Posting Articles for Orchard of Health -Crop images, upload and download High quality photos for WordPress Orchard of Health -Posting and Scheduling articles to post for health and wellness blogs -Article Writing -Google-searching cut-n-pasting articles searching our royalty-free photos to post with each post. -Provides project status reports by collecting, analyzing, and summarizing data and trends

February 2014 - June 2016 -Identifying FB Groups. ID -Searching Locations (City, State) -Number of People (City, State) -Searching for Apartments, Condos, Rent, Rooms for Rent, pads for rent, space for rent -Listing were made via MS excel and share via Google Drive