Carlo

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $340,913.07/hour ($60,000,700.00/month)

High school diploma

Last Active

November 3rd, 2020 (1287 days ago)

Member Since

September 19th, 2014

Profile Description

I have been working online for the past 2 years now. Recently, I was an assistant project manager for a US company that does leasing houses and condos in Miami area. I assist in managing maintenance issues e.g water leaks and appliance maintenance. I also do researches for house solutions like preventing molds and termite eradication.
I started as a Dedicated Executive Sales Assistant for a US based real estate company. I started for the first 6-7 months as an agent and got promoted to a training/coaching director. I was with this position for 5 months. I do training for newly hired employees, getting them ready for endorsement. I also do coaching and quality evaluation for appointments being set. Part also of my job as a trainer/coach is to validate appointments and give feedback when necessary to the agent. I have acquired the skills in people management, basic CRM skills and functions. After which, I was being assigned as the Client Services Director, my task would be to make sure that coordination from agent level making sure that they are doing what they are assigned and reporting it to the client. I conduct weekly call meetings for client to give them updates on their campaign. I am the responsible to keep the client informed and satisfied with their campaign.
Currently, I am also doing a part time role as a Virtual Executive Assistant to an employer in UK who do personal and business coaching, I am responsible to manage his day to day activities, including sorting out emails and responding to them as needed. Making sure that his schedule is being up to date to meetings and appointments. I also handle Zoho and Mailchimp making sure that leads, prospect and other relevant entries are being updated.
Aside from that, my experiences previously includes working in the Call Center industry for more than 9 years.
I worked in the Call Center industry for 5 years with Customer Service and Technical Skills background. I have also worked for US bank (JP Morgan Chase Bank) for 2 years. I have been with QBE Insurance. An Australian operated insurance company which have centers in Manila and Cebu Philippines.
Having a background for both customer service and technical skills along with insurance for over 9 years, I have gained the knowledge and expertise with these fields. I'm computer savvy and can do multi tasking with less supervision. I have excellent communication skills both verbal and written.
I work fast, can handle many different projects at once. I’m an Expert, Honest and Responsible worker as I’m taking my work like my Responsibility.
I will go the extra mile to get the job done. I am highly communicative - both with clients and supervisors - and believe I would make a great asset to your team.

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Basic Information

Age
39
Gender
Male
Website
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Address
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C1(Advanced)
Uploaded ID
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