Provided a variety of customer services through outbound telemarketing initiatives to update clients on new promos, new product lines and customer service initiatives
Did outbound telemarketing to generate new leads; prequalified existing leads if it has potential or not and endorsed qualified leads to sales representatives of respective teams
Experience: 2 - 5 years
In the customer service representative role, you will interact directly with customers. A key element of the role is being able to communicate effectively with customers, providing answers and solutions to their questions and concerns. Success in this role will be demonstrated by ensuring customer satisfaction with how their inquiries, requests, and complaints are addressed.
Experience: 1 - 2 years
i've using Shopify for almost two years now. Handling Customers orders, refund, return and tracking.
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