Guest Service Agent/Property/Booking Manager/Admin Assistant

Age:

29

Gender:

Female

Location:

Bilar, Bohol

Tests Taken:

IQ
Score:  125

DISC

Dominance:	45
Influence:	15
Steadiness:	18
Compliance:	22

English
 C2(Advanced/Mastery)

Last Active:

2022-04-26

Member Since:

2021-06-24

I have skills that might help you in your team. I am confident that I am trainable, hardworking and smart. I can communicate in English, however I am far to speaking like a native speaker. I am more confident into writing. The following are the things I could be of help:

* I can manage online travel agencies like Airbnb, booking,com, agoda, expedia. I have experience working for a Property Management System (Fiesta and a local PMS created by some IT in our place). I am also familiar to Guesty since it is one of the most used software by property owners right now. I tried using it through free demo and I have observed that it is almost the same with the previous PMS we used in the cyacpn. Dm can actually be self learned by accessing the software. I just need to learn product knowledge and the SOP. With my current job, we are using hospitable.

*Responding emails in a fast and timely manner. For property owners, I have great understanding that most emails are inquiries about the properties, on what we could offer, direction and landmarks, could also be request prior to arrivals. For business or as an admin staff, it could be inquiries about the services or products we offer, scheduling a meeting, communicating with suppliers and possible or previous clients.

*Customer Service which includes answering emails, handling complaints in a graceful manner, making sure all gues tare happy and satisfied.                                

TOP SKILLS

• Admin Assistant

• Data Entry

• Email Management

• Event Planner

• Excel

• Personal Assistant

• Travel Planning

• Writing

• Customer Support

• Email Support

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Office & Admin (Virtual Assistant)

EXPERIENCE

I am currently a VA for a Super Host in San Diego. I am looking for part time during my day off. Handling PMS, answering inquiries, screening reservations, monitoring smart devices, coordinating with cleaners, basic trouble shooting are few of my job responsibilities.

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning

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English

EXPERIENCE

I can communicate in English.

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

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Writing

SKILL RATING

• Blogging

• Copywriting

• Creative Writing

• Ebook Writing

• Editing Proofreading

• Ghost Writing

• Technical Writing

• Web Content Writing

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Customer Service & Admin Support

SKILL RATING

• Community Forum Moderation

• Customer Support

• Email Support