General Virtual Assistant / Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

 High School diploma

Last Active

July 1st, 2026 (8 days ago)

Member Since

June 22nd, 2021

Profile Description

I have a passion for Customer Success and with over 4 years spent with my clients in customer service, I consider myself an expert dedicated to building relationships and exceeding expectations.
I am a very responsible person who likes punctuality and good customer service, resolving problems in real-time, and efficiency is all my goals. Multitasking and detail-oriented are my two strongest skills, and my unyielding desire to provide a world-class customer service, I will be an invaluable addition to any company that will choose to hire me.
MAIN EXPERTISE
-- Act as the main point of contact with clients throughout their experience with us to ensure client retention, create a positive experience, and consistently improve engagement
-- Manage customer success, with the intention of retention and proactively growing our customer base and collaborate closely with Sales to support customers, renewals, and expansion opportunities
-- Manage customer relationships by communicating with clients to set expectations and develop solutions, and proactively recognize problems before they arise and take steps to prevent them.
-- Actively engage with customers through forums and emails.
Skills and Qualifications
-- A desire to create happy customers and teams
-- Empathetic, positive attitude with a desire to help our customers reach their goals
-- Excellent verbal and written communication skills
-- Excellent organizational and time management skills
-- Flexibility and willingness to take on new projects as they arise
-- Ability to translate client expectations into project plans and results
-- Ability to collaborate with other members of the internal team
-- Willingness and natural ability to go above and beyond to both meet and exceed customer and team expectations
-- A sense of urgency to complete tasks and drive programs forward
I pride myself on being extremely professional and aim to always deliver a job well done.
Let's connect!