CSR| Valuation Coordinator | Product Research

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Not Specified

Last Active

May 8th, 2024 (13 days ago)

Member Since

June 20th, 2021

Profile Description

I'm Upgrade to see actual info, a Professional Customer Service Representative. I've been in the BPO industry for more than seven years  and with my years of experience, I have already mastered handling complex customer issues and have contributed numbers to our company. I have gained a lot of skills that I am looking forward to sharing once I am hired on this platform. 

After years of experience in a BPO, I was able to get an opportunity to be a part of the Real Estate industry. I am a Valuer Support Coordinator, wherein ai am responsible in helping the Valuers to finish the Valuation Report. I was doing Data Entry, checking all necessary documents, answering queries via email. I'm also taking an inbound and outbound call to the our clients if needed.

• I handle a blended account that provides not only customer service as well as basic troubleshooting.
• Answering customer inquiries and resolving issues.
• Skilled at transforming customer feedback and increase customer loyalty.
• Ranked as #1 customer service representative for highest customer satisfaction ratings.
• Consistent in meeting the Metrics and passionate about building customer relationships.
• Helped develop a new representative in the training program.
Applications and Tools, website I use:
• Google Sheets
• Microsoft Excel
• Slack
• Outlook
• Softphone
• Amazon
• DoorDash
• SalesForce

If my skills are fit for you, please contact me.