Angelica
Customer Support | Content Moderator | Technical Support
Verified
With Timeproof
Overview
Looking for any work (8 hours/day)
at $3.77/hour ($727.26/month)
Bachelor's degree
Last Active
July 1st, 2026 (7 days ago)
Member Since
June 17th, 2021
Profile Description
I am a dedicated professional with strong experience in Customer Support, Content Moderation, and Technical Support. My background has equipped me with excellent communication skills, problem-solving abilities, and the adaptability to thrive in fast-paced environments.
Customer Support: Skilled in handling inquiries via
Content Moderation: Experienced in reviewing and filtering user-generated content, enforcing community guidelines, and maintaining safe and respectful online platforms.
Technical Support: Adept at troubleshooting hardware and software issues, guiding users step-by-step, and documenting clear solutions.
I am proficient in tools such as Zendesk, Google Workspace, Microsoft Office, Slack, and Microsoft Teams, with intermediate knowledge of Google Sheets. I pride myself on being detail-oriented, reliable, and professional, always committed to delivering high-quality results.
My goal is to help businesses provide excellent customer experiences, maintain trustworthy online communities, and resolve technical challenges effectively.
Top Skills
Marketing » Social Media Management
Experience: 5 - 10 years
Skilled in organizing workflows, prioritizing tasks, and ensuring smooth daily operations.
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
Advanced ability to handle guest and client concerns with empathy, professionalism, and clear resolution.
Customer Support » Technical Support
Experience: 2 - 5 years
Experienced in diagnosing and resolving technical issues efficiently while maintaining customer satisfaction.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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