I bring over half a decade of customer service experience in the call center industry, providing technical support for an ISP and handling customer care for banking, travel, and telecom sectors.
More recently, I spent three years as a real estate cold caller using Calltools and Readymode to contact homeowners, qualify leads, and gather key information. I worked on targeted campaigns, including probate, eviction, vacant properties, preforeclosures, and tax liens.
Experience: 2 - 5 years
With three years of experience in real estate appointment setting, I leveraged Calltools to proactively reach out to homeowners and evaluate their interest in selling properties. My responsibilities included gathering key information based on a structured script and categorizing leads from "cold" to "hot" according to the four core pillars. I have successfully managed dialing campaigns targeting various property types, including probate, eviction, vacant properties, preforeclosure, tax liens, and more.
Experience: 5 - 10 years
With over six years of experience in the call center industry, I have provided exceptional customer support across various sectors. I have extensive experience in ISP technical support as well as customer care services in areas such as banking, travel, and telecommunications.
Experience: 5 - 10 years
Experience: 2 - 5 years
Video editing is my pastime hobby. I enjoy editing videos using Adobe Premier Pro. I sometimes use Photoshop and After Effects when I need to do so on my projects, but I rarely use them since I'm not an expert on both tools yet, and my PC is struggling to run After Effects, so that's why. Here's a sample of my work: https://www.youtube.com/watch?v=9Gaq3SzGiqY
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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