Customer Service Representative

Overview

Looking for part-time work (6 hours/day)

at $4.56/hour ($601.92/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

May 3rd, 2024 (2 days ago)

Member Since

June 12th, 2021

Profile Description

• Promptly respond to customer problems and provide necessary acknowledgement, empathy and reassurance statement via telephone and email.
• Quickly and efficiently open customer accounts by following the Company’s Security Verification.
• Maintain good connection with customers by providing excellent customer service experience.
• Effectively managed approximately 200 calls daily.
• Proactively offers customer options and idea to maintain the account in current.
• Provides customer the advantage and disadvantage of making payment on time and vice versa.
• Kept records of customer interactions, processed customer payment, and filed document
• Provide extra mile in delivering excellent customer service experience in every calls.
• Quickly and efficiently open customer accounts by following the Company’s Security Verification.
• Effectively investigate and managed orders status made by customers.
• Maintain good connection with customers by providing excellent customer service experience.