Hi! I'm Jesmar, an experienced Administrative Support Specialist, Customer Service Professional, and Graphic Designer. I help business owners like you stay organized, responsive, and visually consistent by handling daily operations efficiently, so you can focus on growth and strategy.
I have hands-on experience working in administrative roles, customer-facing environments, and creative projects. I'm detail-oriented, easy to work with, and committed to delivering accurate and timely results.
WHAT I CAN HELP YOU WITH:
- Administrative & Virtual Assistant tasks
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- Customer service & inbox support
- Data entry & document organization
- Graphic design for branding, social media, and marketing
- Basic video editing and content preparation
TOOLS & SOFTWARE I USE:
- Google Workspace (Docs, Sheets, Drive, Gmail)
- Microsoft Office (Word, Excel, PowerPoint)
- Canva
- Adobe Photoshop, Lightroom, Premiere Pro
- CapCut
- ClickUp
- Mailchimp
- Zendesk
- Slack, RingCentral
- ChatGPT
PROFESSIONAL BACKGROUND:
I've worked as an Administrative Assistant in a government office, handling coordination, records management, and office support. I also bring solid BPO customer service experience, where accuracy, communication, and problem-solving were essential. In addition, I have several years of experience as a Freelance Graphic Designer, creating visual content that supports brand identity and engagement.
WHY YOU CAN RELY ON ME:
- Strong attention to detail and accuracy
- Organized and able to follow instructions carefully
- Clear and professional communication
- Reliable with deadlines and task completion
- Adaptable and willing to learn new tools and processes
- Experience working in structured office and team environments
PORTFOLIO AND RESUME:
See my portfolio and resume here to view examples of my work and experience in action:
I'm ready to support your business and become a dependable part of your team.
Thank you!
Experience: 2 - 5 years
I have creative skills in graphic design, producing visually appealing materials such as social media graphics, posters, and marketing content. I focus on creating designs that effectively communicate brand messages and capture audience attention.
Experience: 1 - 2 years
I have experience in customer support, providing professional and friendly assistance to clients through clear communication and problem-solving. I focus on delivering excellent service by addressing inquiries, resolving issues efficiently, and ensuring customer satisfaction.
Experience: 2 - 5 years
I have strong administrative support skills, handling daily office tasks such as scheduling, data entry, document management, and communication. I ensure smooth operations by staying organized, detail-oriented, and efficient in completing administrative duties.
Experience: 1 - 2 years
I have strong skills in creative content production, specializing in developing engaging digital materials that connect with audiences. I can plan, create, and edit various types of content—such as social media posts, videos, graphics, and written materials—ensuring they align with brand goals and deliver clear, impactful messages.
Experience: 1 - 2 years
I am skilled in data entry, accurately inputting, organizing, and updating information in databases or spreadsheets. I maintain attention to detail and ensure data integrity and efficiency in every task.
Experience: 1 - 2 years
I am skilled in email management, organizing and responding to messages efficiently while maintaining professionalism and accuracy. I ensure timely communication, manage inbox priorities, and handle correspondence to support smooth business operations.
Experience: Less than 6 months
Experience: Less than 6 months
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