Reports Analyst, Global Talent AcquisitionQualfon, March 2019 – Feb 2020Reports business analysis and data recording daily.
Maintain databases and perform updates as necessary to ensure accuracy.
Create a business report that provides insights into key data points.
Communicate the results of data analysis to Managers, Directors, and VP.
Recruitment Supervisor, Global Talent AcquisitionSitel Philippines Inc, Ortigas Pasig City
May 2014 – February 2019Compliance of New Hire
Paper Work Audit For Form I-9 (Employment Eligibility Verification) to make sure that new hire employees are following the Policy and Procure working from home.
Supervise and coach 25 offshore recruiters to make sure that all recruiting goals are met.
Create a New class Requisition in Talent Link Once the requisition has been approved by the Operation Manager.
Create Offer Letters to Candidates once a hiring decision has been made.
Monitor candidate’s background and drug screening status.
Conduct the meeting and discuss the Hiring Goal together with
Onshore Interviewer and Offshore Recruiters.
Creates Final Roster for classes to make sure that new employees
working from home agents will receive the company-owned equipment will time.
Assist candidates to track their equipment and send equipment if the equipment is
not received.
Conducts Day 1 Roll Call virtually to make sure that class has been met and assist agent those who have equipment issues.
Reclass Agents to another campaign and discuss a new Offer to the employees.
Attend 90-day reunion for each class on each LOB conducted by HR Manager, Senior Operations, and other coaches for calibration.
Quality Analyst, February 2011 – May 2014Sitel Philippines Inc, MandaluyongTrack And reports agents’ Quality Monitor calls and provide timely feedback facilitate calibration sessions for both operations and clientAnalyze data to provide root cause and analysis and can execute actions items to improve on opportunities
Project Management, Human Resource, Recruitment, Marketing, Office & Admin Virtual Assistance.
Experience: Less than 6 months
.
Experience: 5 - 10 years
.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.