Geraldine
Loan Processing and Admin Support Specialist | Customer Service VA
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 9th, 2026 (today)
Member Since
June 2nd, 2021
Profile Description
I’m a remote Loan Processor, Executive Virtual Assistant, and Customer Support Specialist with over 8 years of experience supporting businesses and teams across Australia, the US, and the UK.
I specialize in loan processing, administrative operations, CRM management, and customer success, helping companies stay organized, compliant, and customer-focused in fast-paced remote environments.
What I support:
• Loan processing & underwriting support (AU / PH)
• Credit review & financial document verification
• CRM updates, pipeline tracking & reporting
• Executive admin support (inbox, scheduling, follow-ups)
•
• Ecommerce operations (Shopify, Zendesk, Freshdesk)
Industries I’ve worked with:
? Mortgage & Lending (AU, PH)
? Ecommerce (UK)
? Healthcare & Insurance (US)
? Real Estate & Property
I’m detail-oriented, highly organized, and trusted with confidential financial and customer data. I work independently, communicate clearly, and consistently meet SLAs, KPIs, and deadlines.
???? Open to remote part-time or full-time opportunities with long-term clients
Top Skills
Customer Support » Customer Service
Experience: Less than 6 months
Loan Processing
Experience: Less than 6 months
Other Skills
Office and Administration
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: Less than 6 months
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Iloilo City, Iloilo
- Tests Taken
- IQ
- Score: 93
- DISC
- Dominance: 21%
- Influence: 9%
- Steadiness: 30%
- Compliance: 39%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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