Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 10th, 2023 (260 days ago)

Member Since

August 31st, 2014

Profile Description

My name is Upgrade to see actual info Upgrade to see actual info, an Information Technology graduate from the Philippines. I've been working for more than 6 years mainly in the Customer Service Industry.
I've been a customer service representative in many contact centers here in the Philippines and been helping different customers over the phone with their problems whether it's about their credit cards, purchases online, or employee performance tool.
My last remote job was with AussieCommerce where I worked as a Campaign Coordinator fromUpgrade to see actual info. I assist Buyers and Assistance Buyers on their daily tasks related to campaigns that will go Live. 
Prior to this, I  was a customer helpdesk for CrossPoint Telecommunication which is based in Australia where I am helping companies who have some requests or issues with their phone system / PBX.
Before I start working as a home-based employee, I was working with Sykes Asia Inc as a Product Trainer for our account. Since then, I've been teaching new employees about our products and sharing best practices until I am confident that they can be left alone over the phone with a customer and making sure that they will provide good service and help resolve the customer's solution.
You might be thinking if I know any other work field aside from being a customer helpdesk associate. I've been a department secretary for Computer Engineering Course in my Alma-mater. There, I've learned how to properly manage documents, set appointments, coordinate with the entire department staff, and even manage the curriculum of each subject.