Experienced eCommerce VA and Customer Service Pro

Overview

Looking for part-time work (4 hours/day)

at $9.00/hour ($792.00/month)

Bachelors degree

Last Active

April 29th, 2024 (16 days ago)

Member Since

May 25th, 2021

Profile Description

 Seeking a seasoned and dependable VA to alleviate your business workload?

- 8+ years Customer Service Experience
- E-Commerce Expert
- Merch on Demand Rockstar 

Here's how I can contribute to your business:

e-Commerce Expert
 - I'm here to simplify your online store management. From effortlessly updating product details, PRODUCT LISTING and PRODUCT RESEARCH  to handling Customer inquiries, I've got the nitty-gritty covered. 
- Let me be your e-commerce business ally. Let's maximize your online store's potential by Optimizing your listing to grab attention in the crowded market place. Let's make your products shine and attracting more buyers effortlessly.

Customer Service Pro
Unleash the power of seamless support!  Let's make every customer smile together!? I specialize in delivering exceptional customer service support for your e-commerce business. Whether it's addressing customer quires, or managing feedback, I've got it covered. Your customers are in good hands, and their satisfaction is my priority.

Product Research
Data made effortless! Unlock precision with my virtual touch. Let's organize and excel together!? With a keen eye for market trends, I bring extensive product research expertise to the table as your virtual assistant. I'll identify high demand products, analyze competition and recommend strategic additions to your inventory, ensuring your e-commerce business stays ahead in a dynamic market.

Canva Expert
Design dreams in motion! Canva expert at your service. Let's turn your vision into visual brilliance!? Leveraging my proficiency in Canva, I'll bring a creative edge to your e-commerce visuals as your virtual assistant. From eye-catching product banners to compelling social media graphics, I'll ensure your brand communicates effectively and leaves a lasting impression.

I can support you with the following tasks: 
- Store Management
- Product Research
- Supplier Sourcing
- Product Listing
- Customer Service
- Inventory Management 
- Warehouse Management
- Order Fulfillment 
- Marketing
- Graphic Design
- Photo Editing

Experienced with: 
- Etsy
- Shopify
- Amazon Seller Central
- Bestbuy
- Walmart
- Pinterest
- Facebook
- Instagram
- Printify
- Printful
- TeePublic
- Redbubble

Very much tech-savvy.. The following tools are my expertise: 
- Alura
- Dropbox
- Canva (image & video editing)
- Microsoft Office (Word, Excel, Outlook)
- Google Suites (Sheets, Email, Docs, Drive)
- ChatGPT
- Photoroom
- Seller Central
- Hellium10
- Jungle Scout
- Keepa
- HubSpot
- ZenDesk
- Upgrade to see actual info
- Asana
- Trello
- Slack
- Loom
- Google Slide

I possess the versatility to assume diverse roles and have effectively taken on additional responsibilities, such as: 
- Product Trainer
- Team Manager 
- Email Support
- Data Entry, Word Processing, Copy Typing

Does this align with your needs? Drop me a message or invite so we can schedule a discovery call. :-)
xoxo, Amy