Jemel

Customer Service Representative

60 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $5.88/hour ($1,120.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (18 days ago)

Member Since

May 23rd, 2021

Profile Description

Dynamic Team Leader with over 5 years of experience in customer service, administration, and sales support across high-volume BPO and corporate environments. Proven track record of driving performance improvements, boosting CSAT scores, and reducing AHT through effective coaching and KPI management. Skilled in handling escalations, policy alignment, and cross-team collaboration to ensure consistent customer satisfaction. Adept at leveraging tools such as Salesforce, Power BI, Excel, and Slack to streamline workflows and maintain compliance. Strong background in leadership, communication, and issue resolution, reinforced by professional training and certifications. Highly reliable remote worker with a reputation for adaptability, attention to detail, and delivering results under pressure.

Basic Information

Age
25
Gender
Female
Website
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Address
Quezon City, National Capital Region
Tests Taken
None
Government ID
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