Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

June 13th, 2024 (3 days ago)

Member Since

May 21st, 2021

Profile Description

Highly motivated and experienced call center expert with a track record of high CSATs, low average handle times, and high first-call resolution rates. Experienced in several popular call center solutions. Adept at receiving escalations, handling unhappy customers, resolving complex issues and turn unpleasant customer experience into a positive one. Looking for a position as a virtual assistant or in customer service role where I can utilize my knowledge and expertise to help the company succeed while also growing my talents and establishing a reputation.

Top Skills

Office and Administration » Travel Planning » Amadeus

Experience: 2 - 5 years

-High sense of accountability -Service-oriented -Professional and positive attitude -Self-starter problem-solver -Collaborative -Excellent in communication (both written and verbal -Proficient in providing a 7-star customer service experience -Excellent team and interpersonal skills -Can work with multiple teams and stakeholders with ease -Highly responsive and patient with follow-ups. -Accuracy and attention to detail Adept with Google Suite/Workplace -intermediate technical skills handling. - Highly motivated individual, -Pro at keeping organized and can work with grace under pressure.