Customer Service/Hospitality/Virtual Assistant

Overview

Looking for full-time work (12 hours/day)

at $10.00/hour ($2,640.00/month)

Bachelors degree

Last Active

May 7th, 2024 (today)

Member Since

May 20th, 2021

Profile Description

Almost 10 years of experience in Virtual Assistant profession, with a strong background in Customer Service, Airbnb/Expedia/HomeAway, Data Entry, Web Research, Email Marketing, Scheduling and Social Media Management.
I worked with different kinds of company such as Marketing Companies, Vacation Rental Company, Real Estate Company, E-Commerce and Purchasing Companies.
Below are some of the duties and tasks I have performed.
• Receives calls and providing excellent Customer Service.
• Making calls to schedule appointment or follow up.
• Live chat and Email support that deals with customers inquiries, resolving issues and customer retention
• Web research and data entry for lead generation.
• Uses Google Docs and Microsoft Office to organize tasks.
• Calendar Management
• Making calls to businesses to verify or obtain specific information, such as
Owner/ Managers name, email and address.
• Using Salesforce,Hubspot and other CRM.
• Online form filling.
• Post in Craigslist, Zillow, Expedia, Airbnb and Upgrade to see actual info
• Transcribing data.