OBJECTIVE: To obtain a challenging and fulfilling position as a virtual assistant, where I can use my exceptional organizational, communication, and problem-solving skills to support clients in achieving their goals. My objective is to provide top-notch administrative and technical support while utilizing my attention to detail and ability to prioritize tasks to efficiently manage client projects. I am dedicated to providing excellent customer service and building long-lasting professional relationships with clients.
I have more than 6 years of customer service and technical support experience through chat, phone, and
I have also handled an account for an ISP as a Technical
Support Representative. My main function was to handle calls from customers who need help troubleshooting their internet connection, setting up POP/SMTP settings of
I am confident in my multitasking skills and the ability to exceed what is expected of me. Given my diverse experience, I can definitely say that I am a quick-learner and can work with minimal supervision. Also, I am flexible since I can work independently or as a team-player depending on the client's needs and I can adapt easily to any changes. I work based on the principle of integrity: to do what is right even when no one is watching.
I have also handled an account for an ISP as a Technical
Support Representative. My main function was to handle calls from customers who need help troubleshooting their internet connection, setting up POP/SMTP settings of
I am confident in my multitasking skills and the ability to exceed what is expected of me. Given my diverse experience, I can definitely say that I am a quick-learner and can work with minimal supervision. Also, I am flexible since I can work independently or as a team-player depending on the client's needs and I can adapt easily to any changes. I work based on the principle of integrity: to do what is right even when no one is watching.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
-Creating estimates and converting them to invoice once approved -Sending invoices -Generating reports
Experience: Less than 6 months
-Updating or creating a new listing based on guidelines/documentation provided by the client -Updating/researching keywords using Cerebro-Helium 10 -Checking stock levels and creating a new shipment plan if needed -Sending feedback requests to customers who purchased -Reaching out to manufacturers to track the progress of orders -Reaching out to third-party logistics/couriers to track shipment
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
-Worked as a Chat Support Representative for Microsoft Ads or Bing Ads -Knows the guidelines for advertising -Knows how PPC works -Knows how to optimize ad campaigns -Knows how to generate reports when optimizing and investigating invalid clicks -Knows how to create effective ad copies and keywords list using Keyword Planner Tool
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: Less than 6 months
-Creating journal entries -Preparing balance sheet -Preparing income statement
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