Zoho CRM Specialist/Social Media Manager with Graphic Design Skills/General Virtua

Set up, customize, and manage Zoho CRM modules, fields, and layouts Maintain and update customer, lead, and deal records with high accuracy Manage pipelines, stages, and lead statuses Create and manage workflows, automation rules, and alerts Generate reports and dashboards for sales and management tracking Data Management & Quality Control Import, clean, deduplicate, and organize CRM data Ensure data accuracy and consistency across CRM records Maintain proper documentation of CRM processes Sales & Operations Support Assist with lead assignment, follow-ups, and task tracking Support email campaigns, templates, and CRM integrations Coordinate with sales and marketing teams to ensure smooth CRM operations General Virtual Assistant Tasks Provide administrative support such as scheduling, email coordination, and documentation Assist with process improvement and system optimization Perform additional virtual assistant tasks as needed

I use Google Suite to manage shared folders, Google spreadsheets for tasks and lead generation, and I am always willing to learn new things. Prepare reports, documents, and meeting notes when needed Maintain organized digital files and records Assist with task tracking and workflow management

Create visually appealing graphics using Canva for social media posts, thumbnails, and marketing materials

I worked as a Social Media Manager, managing my store using Meta for Business.

Email Management Monitor, organize, and manage inboxes daily. Filter, prioritize, and respond to emails on behalf of the executive when appropriate. Draft professional email responses and follow-ups. Flag urgent or important messages and maintain inbox organization systems

I follow SEO good practices in optimizing my client's Youtube channel. It helped them reach from 1 viewer to 1 thousand views with just one post.

Content planning, scheduling & publishing Community management and engagement Performance tracking and analytics reporting YouTube SEO & Channel Optimization Keyword research and SEO-driven content optimization Title, description, tag & playlist strategy Analytics monitoring for growth and retention