KRYSTALE

Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 18th, 2024 (8 days ago)

Member Since

May 18th, 2021

Profile Description

Customer Service Representative
- Resolve customer complaints via phone, email, and live chats.
- Assist with placement of orders, refunds, reshipments, and order cancellations. 
- Track and monitor customers' orders to avoid delivery failure.
- Greet customers warmly and ascertain the problem or reason for emailing.
- Inform customers of deals and promotions.
- Suggest solutions when a product malfunctions.
- Attempt to persuade a customer to reconsider cancellation.
- Facebook Moderator - Moderating direct messages, and comments on Facebook pages.
Assistant Media Buyer
- Import and Export product data on Shopify
- Optimize product pages and landing pages
- Assist Senior Media Buyer in finding winning products
- Assist administrative support in advertising, marketing, and promotional campaigns. 
- Product Listing - product data entry and upload to eCommerce platforms

Top Skills

E-Commerce » Shopify

Customer Support

Customer Support » Email Support

Other Skills

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Marketing » Content Creation » Blogging

Marketing » Content Creation » Microblog Content Writing

SEO » Content Management

Human Resources

Customer Support » Technical Support

Customer Support » Ecommerce

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
26
Gender
Female
Website
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Address
CAGAYAN DE ORO CITY, MISAMIS ORIENTAL
Tests Taken
None
Uploaded ID
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