Quality Evaluator with over 1 year of experience in customer service and quality assurance within a high-volume support environment. Skilled in auditing customer interactions, identifying performance gaps, and ensuring compliance with Standard Operating Procedures (SOPs). Proven ability to deliver actionable feedback, support multiple teams, and improve service quality through data-driven insights.
Experience: Less than 6 months
Experience: 2 - 5 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.