Social Media Mgt.|Customer Service | Admin & Collections

Proficient in day-to-day bookkeeping tasks, including accurate recording of expenses, managing accounts payable and receivable, and maintaining purchase order logs. Experienced in tracking inventory and ensuring records align with actual stock levels. Responsible for checking and verifying cashier end-of-shift (EOS) reports to ensure accuracy and accountability. Skilled in using spreadsheets to keep financial records organized and up to date.

Experienced in delivering exceptional customer service across various communication channels, including phone, email and in person. Skilled at handling inquiries, resolving complaints, and providing accurate information in a professional manner. Empathy, and maintaining a positive tone to ensure customer trust.

Detail-oriented and organized in handling data entry tasks with accuracy and efficiency. Specialized in recording payments using Google Sheets and Excel, maintaining up-to-date and well-structured records. Experienced in entering new borrower information, creating individual tracking files for monitoring payment history and loan releases. Ensures data integrity, confidentiality, and timely updates to support smooth financial and administrative operations.

Skilled in following up on overdue accounts, negotiating payment arrangements, and maintaining accurate records of collection activities. Committed to handling sensitive financial matters with discretion while ensuring timely recovery of outstanding balances. Adept at building rapport with clients to encourage cooperation and maintain positive relationships.

Experienced in Facebook marketing , promoting products, and building customer engagement. I specialize in selling authentic items from Canada. strategic posting, and live raffles on Facebook. Experienced in using Facebook Live to connect with audiences, showcase products, and boost sales through interactive raffles and real-time customer interaction.

Reliable and accurate in processing payroll, with a focus on timely and error-free payouts. Specializes in preparing and handling payroll exclusively on scheduled paydays. Ensures all calculations are precise and aligned with company policies, maintaining confidentiality and compliance at all times. Experienced in using spreadsheets to streamline payroll tasks efficiently.