Worked in BPO for almost 3 years and 6months as an office clerk:
*Resolve product and service problems by clarifying the customer`s
complaint and determining the cause of the problem, explaining the best solution to
solve the problem.
*Work with confidential customer information in a secure manner.
*Appropriately and adequately communicate with customers
*Provide excellent customer service through active listening
* Send and receive mails
* Greet clients in a professional manners
*Create and distribute monthly agenda
*Filing and data entry
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.