General Virtual Assistant|Executive Assitant|CSR 

Overview

Looking for full-time work (8 hours/day)

at $5.16/hour ($908.16/month)

Bachelors degree

Last Active

May 19th, 2024 (6 days ago)

Member Since

May 11th, 2021

Profile Description

 Customer Service
I have a knack for customer service, I've got every channel covered. I expertly manage email inquiries through Gmail and Outlook, making sure my responses are not only quick but also informative. When it comes to real-time chat support, platforms like LiveChat and Intercom are my go-to tools to ensure customers get instant solutions and a personalized touch. Empathetic phone interactions are my forte, thanks to VoIP systems like RingCentral that help me connect meaningfully. – I'm an all-rounder in delivering diverse customer service needs.  

Sales
 I'm a double threat with outbound and inbound skills. My persuasive phone conversations are supercharged by CRM systems like Salesforce, letting me manage leads like a pro. On the flip side, my knack for inbound sales is all about listening closely to customer inquiries, so I can tailor my pitch with Upgrade to see actual info's not just about closing deals – my knack for communication and deep product understanding paves the way for building lasting brand loyalty.  

Retention
 As the retention specialist, my focus is on keeping those customer relationships rock-solid. Crafting personalized email campaigns is my jam, Platforms like Oracle allow me to dive into empathetic chat support, swiftly resolving concerns and making clients feel heard. And when it comes to data, I’m Sherlock Holmes – I analyze behaviors with Mixpanel and Google Analytics, then turn those insights into proactive strategies that boost Upgrade to see actual info short, I'm the secret sauce for keeping customers happy and coming back for more.  

 Product Researcher
 In my role as a product researcher, I utilize a suite of targeted tools for Amazon analysis. Upgrade to see actual info provides insights into trends and competition. Keepa tracks pricing histories, SellerAmp monitors competitors, and Helium10 optimizes listings with keywords. Amazonia Right Click aids in data extraction, while the Amazon FBA calculator ensures profitability assessment. This toolkit equips me to make informed decisions in the dynamic Amazon marketplace.